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Frequently Asked Questions
Everything you need to know about SkillsVaults and our digital products.
Digital products are downloadable files — scripts, templates, guides, and tools — that you get instantly after purchase. There's nothing physical shipped. You download the files to your computer and start using them right away.
You'll get an instant download link immediately after payment completes. The same link is also sent to your email for safekeeping. Download links are valid for 72 hours — make sure to save the files to your computer right away.
We accept credit and debit cards through Stripe, our payment processor. All major cards are accepted including Visa, Mastercard, American Express, and Discover. All transactions are encrypted and secure.
Yes! We offer a 30-day money-back guarantee on all products. If you're not satisfied, contact us and we'll process your refund — no questions asked.
It depends on the product. Dashboard templates require zero technical skills — just open and customize. Python scripts need basic Python knowledge (we include setup instructions). Prompt templates work with any AI tool and need no coding at all. Each product page clearly lists the skill level required.
Yes, free updates are included for all products. When we improve a product or fix issues, you'll receive the updated version at no extra cost. We send update notifications to your purchase email.
Absolutely. Commercial use is included in all purchases. You can use our tools, templates, and guides for your own business operations. The only restriction is you can't resell the products themselves as your own.
You can reach us through the contact page or simply reply to your purchase receipt email. We respond to all inquiries within 24 hours during business days.
Yes! We offer team licenses and bulk discounts for organizations. Contact us with details about your team size and which products you're interested in, and we'll put together a custom quote.
No worries — just contact support with the email address you used for the purchase, and we'll send you a fresh download link right away.
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Still Have Questions?
Can't find what you're looking for? Our team is happy to help.